RETURNS ADDRESS:
Option 1:
DPD/ OMNIVA postbox:
RIMI J. Basanvičiaus g. 52, 28142 Utena
Option2:
WOOL HOUSE studio
Sėlių g. 53 Utena
+37069959528
Return shipping costs are covered by the customer. We do not assume responsibility for items lost during return shipping, so please keep the shipping receipt with the tracking number.
RETURNS
You can return the purchased product within 14 days of its delivery date.
RETURN CONDITIONS
The product you are returning must be unworn and undamaged, complete with all tags and packaging.
HOW TO RETURN?
If for some reason you decided to return the products, please contact us
[email protected]. The money will be transferred to the account specified by you in the product return form within 14 working days from the date of product return.
EXCHANGE
If for various reasons – the wrong model, size, or color – you decided to exchange the purchased product for another product in our range, please contact us at [email protected].
